Managing Conflict in the Church (Part 1)

When you hear the words “church conflict”, what comes to mind?

Is conflict inherently wrong or bad?

In a survey of over 14,300 congregations, 75% had had some level of conflict in the last five years prior, and 25% reported experiencing serious levels of conflict.

What do people in churches fight about most often?

According to a 2000 survey conducted by the Hartford Institute for Religious Research, Churches most often reported experiencing conflict because of “member’s behavior” (44%), and “money” (42%), “worship” (41%), “leadership style” (40%), “decision making” (39%), “program priorities” (30%), and “theology” (26%).  Christianity Today surveyed pastors and reported in 2004 that sources of conflict were “control issues” (85%), “vision/direction” 64%, “leadership changes” (43%), “financial” (33%), “theological/doctrinal” (23%), and cultural/social differences (22%).

Churches typically experience conflict at some times more than others: Easter (or other busy times), stewardship campaigns, addition of new staff, change in leadership style, pastor’s vacation or temporary leadership absences, changes in pastor’s family, changes in age demographics, completion of new buildings, loss of resources (people or money), and increases in congregational membership leading to culture change.

Indicators of conflict

  • Long drawn out, unfulfilling meetings, consensus breakdown, every issue becomes part of a bigger struggle
  • Increasing use of voting to make decisions
  • Voting patterns indicate opposition to leadership
  • Sharply increased attendance at certain meetings
  • Incongruity between what is said publicly and privately
  • Triangulation – talking to each other through third parties
  • Withdrawal of support by key members
  • Loss of money and members
  • Increased discussion about goals
  • Conspiracies, real or imagined
  • Changes in friendship patterns
  • Polarization of opinions
  • Escalation of emotions
  • Feelings of fear
  • Increased pressure on pastor and staff
  • Exaggerated behavior

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